Kissimmee, FL

Psychiatric Consultants of Central Florida is seeking a full-time professional Medical Assistant to provide administrative and clinic support for assigned psychiatric Mental Health Professionals. This person must utilize strong customer service and communication skills.

Job duties:

• Manage Client Caseload for assigned psychiatric Mental Health Professionals
• Receive, triage calls, and take messages left by clients and forward vital information to the provider
• Provide administrative assistance to the provider
• Immediately alert provider of crisis calls
• Document voicemails and calls with clients and the orders from the provider
• Return calls to clients within required timeframe
• Fax/Phone/Email/E-prescribe medication prescriptions and refills per the providers’ orders
• Work with pharmaceutical companies to obtain samples for clients
• Maintain proper drug disposal procedure and documentation
• Provide Front Desk coverage (checking clients in for appointments, scheduling appointments, etc.)

In order to qualify for this role, you must possess:

• High School Diploma or GED required (Medical Assistant AAS or Diploma preferred)
• A minimum of 3 years of previous work-related experience
• Bilingual in Spanish preferred
• A knowledge of mental health and psychiatric services
• Strong attention to detail
• Outstanding interpersonal and communication skills
• Previous computer entry experience with ability to learn new applications and work processes
• Good prioritization skills, data entry skills, dependable and team player
• Good multi-tasking and critical thinking skills
• Ability to promote and maintain a flexible, positive, team-oriented and customer-focused attitude within and between departments
• Excellent organizational skills with strong attention to detail, follow-through, and commitment to quality
• Demonstrate a “can-do” spirit, a sense of optimism, ownership, and commitment
• High level of professionalism and demonstrated comfort level in speaking directly to external and internal customers/vendors